Privacy Policy

To better protect your privacy and to inform you regarding our privacy policy, we provide this information explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

This policy together with our terms of use and any other agreement between you and us sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read the following carefuly. If we make changes to this policy, we will notify you by updating this statement on our Website

Our registered office is:
JJ Shoe Design
JJ House
1 Steward Street
Birmingham
B18 7AE

WHAT INFORMATION DO WE COLLECT?

We may collect and process the following data about you in the following ways:
• Information that you provide by filling in forms on our site. This includes information provided at the time of registering for an account on our site. If you contact us, we may keep a record of that correspondence.
• Details of transactions you carry out through our site and of the fulfilment of your orders.
• Details of your visits to our site and the resources that you access.
When you use our site, we may gather information like your name, date of birth, your email address, delivery and billing addresses and your phone number etc. This can be when you place an order, create an account, sign up for a discount or a newsletter or enter one of our competitions. Any information you hand over from the account or checkout pages reaches us fully encrypted through an SSL – a special security layer added to your account and checkout pages. On some pages, you can submit information about other people. For example, if you order a gift online or on behalf of another person and want it sent directly to the recipient, you will need to submit the recipient’s name, address and phone number.

WHAT INFORMATION DON’T WE COLLECT?

Credit/Debit Card Information – we use a third-party payment processor to handle this information securely. None of your Credit/Debit card information is stored anywhere on this site or by JJ Shoe Design TA Gucinari

HOW WE USE YOUR INFORMATION

We use your data for the following purposes:
Name & Address – to send you your purchases from our site.
Email address – to send you order confirmations, updates, delivery progress and refund updates. We would also use your email address for newsletters and offers etc. if you opt in to receive these.
Phone number – to send update texts regarding delivery information. We may also use your number to contact you if there are any issues with your order.We will never use your phone number for any other purpose.
Date of Birth – to send you birthday offers but only if you have subscribed to our marketing service.
Password – this is your unique security to access your account, your orders, your account preferences and to enable you to edit as and when you wish.
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order such as providing the delivery address to a third-party courier to deliver your purchase.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
If we are sold or merged with another company we may transfer, sell or assign information about your relationship with us to third parties, including information that identifies you and other information concerning your relationship with us.

NEWSLETTER AND MARKETING MATERIAL

We want to make sure that we only contact you if you want to hear from us. Ticking the box to opt-in or adding your email address to our newsletter request form will mean that you are signed up to receive our emails. However, if you do change your mind and decide you do not wish to receive the Gucinari newsletter, new product launches or offers, you can unsubscribe by clicking on the ‘unsubscribe’ link at the bottom of any emails you receive from us, or by emailing us at info@gucinari.co.uk

COOKIES

Cookies are small pieces of information in the form of text files that are sent to your browser from our web server and are stored on your computer. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
There aredifferent types of cookies that we use on gucinari.co.uk

Essential cookies – These cookies allow you to browse the website, search for products, add & save items to basket.

Non-essential cookies – These cookies help improve your experience on the site by allowing us to make alternative individual preferences. We use these cookies to show alternative product suggestions based on which products you view.

Analytics and Marketing cookies – Analytical cookies monitor how you use our site and help us identify areas where we can improve the site. Marketing cookies are used when you visit the site via our emails or via other partner sites (affiliates) and give us visibility of how you found our site.

Social sharing, video and other services we offer are run by other companies. These companies may drop cookies on your computer when you use them on our site or if you are already logged in to them.
Here is a list of places where you can find out more about specific services that we may use and their use of cookies:
Facebook’s data use policy: http://www.facebook.com/about/privacy/your-info-on-other
Twitter’s privacy policy: https://twitter.com/privacy
YouTube video player cookie policy: http://www.google.com/intl/en/policies/privacy/faq/#toc-cookies (Google’s standard terms)
Pinterest: https://policy.pinterest.com/en/privacy-policy

If you wish, you can set up your computer so that it rejects cookies and you will find instructions on how to do this at www.allaboutcookies.org. Please note that in doing so, in common with other online shopping sites, this may impact some of the functionality of our site.

By using our site, you consent to our privacy policy and the use of cookies.

Rights under GDPR

Your rights under the General Data Protection Regulations 2016

The right to be informed
You have the right to be informed about what data is being collected, how and why it is being used and any 3rd parties that rely on the information.

The right of access
You may request details of personal information which we hold about you. Please note there is a fee of £10 (as specified by law) if you wish to ask about what personal data we hold about you.

The right to rectification
If you believe that any information we are holding on you is incorrect or incomplete, please email or write to us as soon as possible. We will promptly correct any information found to be incorrect.

The right to erasure
Where the data we hold is not required for legal or medical record keeping you may request that it is erased.

The right to restrict processing
If you believe the data we are processing is incorrect you may request that the data is no longer processed until corrected.

The right to data portability
You may request that the data you have provided be transferred to another data controller in a machine readable format.

The right to object
You have the right to object to the processing of your data.

Rights in relation to automated decision-making and profiling
Not currently utilised by JJ Shoe Design client services

Further information can be obtained from the Information Commissioners Office website https://ico.org.uk

Please contact us at info@gucinari.co.uk if you want to exercise any of these rights.