FREE DELIVERY ON UK ORDERS
COVID-19 Update: services are operating in the UK as normal.
Our free delivery is UK wide but has some exclusions. Please note this does not include Northern Ireland, the Scottish Highlands, the Channel Islands, the Isle of Man or the Scottish Islands. Please check the shipping calculator for costs on the cart page. We deliver via Trax Express and will deliver approximately two to three working days from when your order is received. We do not deliver at the weekend within the free delivery method.
The item must be signed for and will arrive at any time before 4 pm on the delivery day. If you are not in when the item arrives, you will be left a card and asked to arrange another working day for delivery. Again, the item will arrive at any time before 4pm on the delivery day arranged. This is a part of our service. If you wish to specify a delivery time with the courier or wish delivery at the weekend, this will be at your own cost. Please contact the courier – details will be on the card they leave with you.
Please note that delivery of goods to Ireland and Scotland may take a little longer, as we send the goods there by Royal Mail or they go by road via our couriers.
Tracking orders
Please contact us and we can track your order for you. We are working to improve this service.
Worldwide and Europe
Update: We have sadly taken the decision to stop sending our goods outside of the UK for now. Partly due to Brexit and also due to having to streamline our business in this pandemic. We hope to resume this in the future so please bare with us. Thanks for understanding.
IMPORTANT INFO RE CUSTOMS AND RETURNS: Any returns costs or customs/import duties will be at your expense so please consider this before you purchase. Import duties are levied once the shipment reaches your country. This may be payable to release the goods from customs. We cannot advise on the rates as they vary from country to country.
